CareerForge helps you organise your experience and prepare job applications. Keep your sign-in access secure and provide information you have the right to use. Do not impersonate another person, upload unlawful material, attack the service or bypass its limits.
Your work
You keep your rights in the material you upload and the documents you prepare. You permit us and our service providers to process that material to operate CareerForge. You decide what to submit to an employer. We do not submit applications for you or promise a job, interview, professional registration or a particular result. AI output can be wrong; check all facts, wording and formatting before using it.
Availability
The service may be interrupted by maintenance, outages or provider failures. Export documents you need to keep independently. We may restrict misuse and will explain a restriction where it is safe to do so. These terms do not exclude rights or remedies that cannot lawfully be excluded, including applicable Australian Consumer Law guarantees.
Subscriptions
If you buy a subscription, the purchase screen shows the price, billing period, included access and renewal terms before you confirm. Subscriptions renew unless cancelled through the service that billed you. Deleting your Account does not itself cancel an Apple subscription. Cancel it in your Apple subscription settings before deleting your Account.
Ending use and changes
You can stop using CareerForge, export your Portfolio and delete your Account from Profile. The refund policy explains how to raise a purchase problem. Material changes to these terms will be communicated before they apply to continued use. Contact [email protected] with questions.
Your rights
If the service has a problem, contact us with what went wrong and the date of purchase. You may have a right to a remedy under Australian Consumer Law. Nothing on this page limits rights that cannot lawfully be excluded. We assess requests on their circumstances; a change of mind does not automatically entitle you to a refund.
Apple purchases
Apple handles billing and refund requests for in-app purchases. Request a refund at reportaproblem.apple.com. Cancel renewal in Settings on your iPhone, then your name, Subscriptions, CareerForge. Cancellation stops future renewal and does not by itself request a refund.
Account deletion
Cancel your Apple subscription before deleting your Account. Deleting your Account removes your saved work and sign-in access; it does not cancel billing held by Apple. Export anything you need first.
Get help
Email [email protected] with your Account email and a description of the problem. Include a transaction reference if you have one. Never send a full card number, password or sign-in code.
Web billing
Web subscriptions are billed through Stripe. Use the billing controls provided with your web subscription to manage or cancel renewal. Contact support for a web refund or cancellation request. Cancellation stops renewal, not a refund request. Account deletion and subscription cancellation are separate actions; resolve billing before deleting your Account.